Contact Us

We are here to help! Whether you have a question about an order, need assistance with your account, or just want to share feedback — do not hesitate to reach out. Our team is ready to assist you.

📞 Customer Support

Email: info@wholesalestores.shop
Phone: +1 (505) 242-3991
Address: 610 Broadway Blvd NE, Albuquerque, NM 87102, United States

Business Hours

Monday – Friday	8:00 AM – 8:00 PM MST
Saturday	9:00 AM – 6:00 PM MST
Sunday	10:00 AM – 4:00 PM MST

Holiday hours may vary. Please check our website or social media for holiday schedule updates.

Quick Contacts by Topic

Order Inquiries	info@wholesalestores.shop
Returns & Exchanges	info@wholesalestores.shop
Shipping Questions	info@wholesalestores.shop
Wholesale / Bulk Orders	info@wholesalestores.shop
Partnership & Vendor Inquiries	info@wholesalestores.shop
Press & Media	info@wholesalestores.shop

Frequently Asked Questions

How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can also log into your account on our website to check the status of your order at any time.

What should I do if my order arrives damaged?
We are sorry to hear that. Please contact us within 48 hours of delivery at info@wholesalestores.shop with your order number and photos of the damage. We will send a replacement or issue a full refund.

Can I change or cancel my order after it has been placed?
We process orders quickly to get them to you as fast as possible. If you need to make a change or cancel, please contact us immediately. We will do our best to accommodate, but orders that have already shipped cannot be modified.

Do you offer same-day delivery?
Yes! Same-day delivery is available for customers in the Albuquerque metro area. Orders placed before 12:00 PM MST are eligible for delivery between 2:00 PM and 8:00 PM the same day.

How do I return an item?
Please see our Return & Exchange Policy for detailed instructions. The first step is to contact us at info@wholesalestores.shop with your order number and reason for returning.

Get in Touch

We value your feedback. If you have suggestions for how we can improve, products you would like to see in our catalog, or anything else you would like to share, please send us a message. Every piece of feedback helps us serve you better.